FAQ

Yes, all our products have CE certification. With over 10 years of export experience, we ensure smooth customs clearance and market compliance in your country.

The normal production lead time is 30 working days. Stock availability depends on the specific situation at the time. Standard models are typically available. If there's inventory and urgent need, we can ship within 5 working days once the order is confirmed.

Our standard warranty period is 1 year. Within this period, parts (excluding damage caused by human error) can be replaced free of charge via shipping. After 1 year, parts are available for purchase, but low-cost components can still be provided for free.

Spare parts pricing depends on the specific component. Core parts tend to be more expensive, but for inexpensive components, we can offer them for free even beyond the warranty period.

Before shipment, we provide an operation manual that includes detailed installation instructions. We also offer remote video guidance for installation, or we can send the corresponding machine installation video. If convenient, customers can visit our factory for on-site training and machine installation before shipment.

Yes, every machine undergoes testing through the ISO9001 quality management system. After passing the test, our specialized inspection department provides a certified and stamped document before shipment. This is part of our strict factory procedure.

The standard power supply is 3-phase, 380V, but we can modify the power supply according to each country’s requirements, ensuring customers can safely use the equipment without concerns.

Each machine comes with an operation manual, typically in English. If another language is required, we can provide a translation for ease of understanding. Additionally, every machine undergoes quality testing, and we can provide a quality inspection certificate upon request.

Yes, each machine has an accompanying operation video. In addition, we provide real-time video training for machine operation, so you don’t need to worry about operating the equipment.

Operation varies depending on the machine’s functions, but each machine includes an operation video and manual. We also offer real-time remote training to ensure you can operate the machine smoothly.

We offer real-time remote training via video. Alternatively, if preferred, customers can visit our factory for on-site training before shipment.

Overseas training costs are based on travel expenses, including flights, accommodation, and meals. These are reimbursed according to actual costs. We recommend customers visit our factory for on-site training, which is free of charge.

Our dedicated after-sales service team is available 24/7, ensuring that issues are identified within 1 day and solutions provided within 3 days. Our after-sales service is lifetime support, providing you with free service for the life of the equipment.

The pressure range varies by model, typically ranging from a few tons to several hundred tons. Industrial presses can reach pressures of up to 500 tons or more, while our laboratory hydraulic presses typically range from 10 to 300 tons. You can select the ideal pressure based on material hardness and tablet density requirements.

Our hydraulic presses are equipped with either instrument control or PLC control options. The PLC version features a programmable color touch screen with an intuitive interface for easy operation. The vulcanization curve is displayed dynamically, and the entire molding process can be monitored and controlled, allowing for complete customization of all molding cycles.

Our modern hydraulic presses come with user-friendly touch screens that make operation simple and intuitive. For first-time users, we offer comprehensive training and technical support to ensure smooth operation.

Contact us today to find the perfect hydraulic press for your needs or to learn more about how our advanced laboratory equipment can support your research and production goals!

Cleaning and maintenance are relatively simple. The rollers can be cleaned using a scraper or specialized cleaning tools. Regular checks on the lubrication system, transmission components, and electrical systems, along with maintenance as outlined in the manual, will extend the equipment's lifespan.

The open mill is typically equipped with heating, and some models also feature cooling systems. Roller temperatures are controlled using electric heating elements, with a typical temperature range from room temperature to 200℃. Some models can reach up to 300℃.

The operation of the open mill is straightforward. Even operators who are using our equipment for the first time only need basic training to get started. We also provide technical support to ensure smooth operation.

To protect users, the open mill is equipped with safety features such as an emergency stop bar, knee-operated reverse (where pressing the “stop” door reverses the rollers), and protective guardrails.

Cleaning and maintenance of the internal mixer are relatively complex, requiring regular cleaning of the mixing chamber and rotor surfaces. It is recommended to use specialized cleaning tools and solvents, and perform lubrication and maintenance according to the manual to ensure the long-term stable operation of the equipment.

The internal mixer provides superior mixing performance compared to open mills, achieving more uniform mixing and higher dispersion effects. By adjusting the rotor speed, temperature, and pressure, the mixing effect can be optimized. For high-viscosity or difficult-to-mix materials, longer mixing times or the addition of additives may be required.

The film blowing machine is suitable for processing materials such as polyethylene (PE), polypropylene (PP), polyvinyl chloride (PVC), and polyester (PET). For special materials (like biodegradable plastics), process parameters or the use of specialized screws and dies may be required.

The film blowing machine is easy to clean and maintain. It operates stably as long as it is properly lubricated and maintained according to the user manual.

The cast film machine is suitable for processing a variety of common plastics, including polyethylene (pe), polypropylene (pp), polystyrene (ps), polycarbonate (pc), polyethylene terephthalate (pet), acrylonitrile-butadiene-styrene (abs), and polyvinyl chloride (pvc).

The cast film machine is equipped with a plc programmable color touch screen and a man-machine interface. The extrusion process is dynamically displayed and monitored, with temperature control, speed, pressure, drive, and interlocking functions all integrated for precise control.

Enhance your polymer processing with precision and efficiency! Learn more about how the cast film machine can meet your production needs.

The blow molding machine production capacity typically depends on the machine model and configuration. We offer machines with production capacities ranging from 3 to 50 kg/h, suitable for small-scale experiments to medium-scale production. Feel free to share your specific needs, and I can recommend the most suitable model for you.

Yes, our blow molding machine supports the production of bottles made from various types of plastic materials, including PET, HDPE, PP, and more. The supported materials may vary based on the machine model and configuration, and we can help you select the right equipment based on your requirement

  • Single screw extruder: Simple structure, lower cost, and suitable for extrusion of single materials. It is mainly used for melting and extrusion of plastics.
  • Twin screw extruder: More complex structure and higher cost, ideal for processes such as mixing, compounding, and reactive extrusion, capable of handling multiple materials and high-viscosity materials.

  • Single screw extruder: Suitable for extrusion of single materials like polyethylene (PE), polypropylene (PP), polyvinyl chloride (PVC), and more.
  • Twin screw extruder: Suitable for blending and compounding various materials such as engineering plastics (ABS, PC), thermoplastic elastomers (TPE), biodegradable materials, and more.

The production capacity depends on factors such as screw diameter, speed, and material properties. The single screw extruder typically offers a capacity of 0-500 kg/h, while the twin screw extruder can handle 0-2000 kg/h. Specific capacities depend on the equipment model and process parameters.

The operation of both single and twin screw extruders is straightforward. Operation training and technical support are available upon request.

Need help finding the right laboratory machine?

Please contact us and our experts will happily assist you with your specific needs.
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Laboratory Polymer Processing Machines